*for SMS/MMS has certain format of Campaign. The format is [LOC]-[Community]-[REST]. Just enter [REST] part here.
*enter Datetime column if necessary. In the message, use %%=v(@timeToDisplay)=%% to represent the time
*In the message, use %%=v(@additionalValue)=%% to represent the additional value
*In Eastern Time Zone - it does not observe Daylight Savings Time *During the Daylight Saving Time, apply -1 from the current EST time. Example: if it is now 2PM EST, enter 1PM.
The following inputs are required. If one of them are empty, the journey will not be validated.
Mobile Number Column | Community Column | Level of Care Column | Campaign | Message Name | Message Type
The followings are column names for Mobile Phone, Community and Level of Care in the Erickson Subscriber DE.
Mobile Number Column Name: MobilePhone
Community Column Name: Community
Level of Care Column Name: LevelOfCare
If you are using Salesforce Data Entry and you need to include DateTime value, enter the entry DE datetime column to "Datetime to Convert Column" input. The backend code will convert the datetime to correct timezone.
Use %%=v(@timeToDisplay)=%% in the message area to say the timezone converted datetime.
The "Media" input is a required field. It can be video/audio/image.
Images must be GIF, JPEG, JPG, PNG, or TIF files. The recommended file size is less than 500 KB.
Videos must be MP4, MPG, MPEG, or MOV files. The recommended file size is less than 500 KB.
Audio must be MP3, WAV, MP4, 3GP, 3GPP, or AMR files. The recommended file size is less than 500 KB.
If you decide to use a Data Extension to dynamically show the media, check "Use Data Extension" checkbox and you can enter the data extension name, the community and level of care column, and the media url column. Every input for the media DE configuration is all required fields.
If you have an additional DE to store community and level of care based data such as phone numbers or community landing page links, you can check the Additional Value checkbox and enter the DE name, community, level of care and the value stored column. Every input for the additional value DE configuration is all required fields.
Use %%=v(@additionalValue)=%% in the message area to say the additional value.
Use %%=v(@additionalValue2)=%% in the message area to say the second additional value.
Use %%=v(@communityName)=%% in the message area to say the community name.